Find practical help for setup, sign-in, buffering, devices, billing, renewals, and account access. Search for an answer below or contact FireDroid TV support if you still need help.
For account, billing, renewal, or installation questions, contact us and include the email address on your FireDroid TV account.
Email: support@firedroidtv.com
Account: Log in to your FireDroid TV account
Log in to view your service, invoices, renewals, and account details.
Email support@firedroidtv.com with your account email and device model.
support@firedroidtv.com
After your service is set up, FireDroid TV sends a “Your FireDroid TV Is Ready” email. It contains your username and password, which are case-sensitive, along with the current Downloader codes. Check your spam or junk folder if you do not see it. If it is still missing, email support@firedroidtv.com.
Use the FireDroid TV account login to view your service details, invoices, renewals, and available account credit.
Re-enter your username and password exactly as provided because they are case-sensitive. If you still cannot sign in, contact support from the email on your account and include your device type and the error you see.
Restart your streaming device and internet router, close other high-bandwidth apps, and try the service again. If the problem continues, contact support with your account email, device model, and a short description of when buffering occurs.
FireDroid TV plans are organized for one, two, or three devices. Compatibility depends on your device and player app. If you are unsure whether your device is supported, contact support before ordering and include the exact device model.
Log in to your account to review your service and renewal options. Any available account credit can be applied toward renewing your service or adding an eligible add-on.
Check your spam or junk folder first, then confirm that you are checking the email address used during checkout. If the message is still missing, email support@firedroidtv.com and include your order or account email.
Email support@firedroidtv.com. For faster help, include your account email, device model, and the issue you are experiencing.
Email support@firedroidtv.com and include your account email, device model, and a short description of the issue so we can help faster.
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